FAQ
Sizing and products
How do I choose the right size?
Check the available variants and any measurements on the product page. Size labels can vary between styles. If measurements are missing or you are unsure, email store@amehe.com with your chest, waist, and height before ordering a suit. We can help you confirm the product information.
Where can I find materials and care instructions?
Review the product description for the material information available for that item. Follow the garment care label; contact us before washing if the care instructions are unclear.
Will colors look exactly like the photos?
Lighting, photography, and screen settings can cause slight color differences.
Shipping and delivery
Is shipping free?
U.S. standard shipping is free on qualifying orders of $21 or more under our general shipping profile. Express shipping is a paid option. International rates and final shipping options are shown at checkout. Read our shipping policy.
When will my order arrive?
Orders are processed in 1–3 business days, excluding weekends and holidays. After processing, estimated delivery is 5–10 business days within the United States and 10–25 business days internationally. Estimates may vary with carrier delays and customs.
How can I track my order?
A shipping confirmation email includes your tracking information. Allow 24–48 hours for tracking updates to appear.
Payments
What payment methods are available?
Checkout offers major credit and debit cards, Shop Pay, and PayPal. Available express payment options may depend on your device and location.
What if my payment is declined?
Check the card details and contact your card issuer if needed. You may try another payment method shown at checkout. For order support, contact store@amehe.com. Never send card numbers or security codes by email.
Returns and refunds
Can I return an item?
Request a return within 30 days of delivery. Eligible items must be unused, unworn, in original condition, with original tags and packaging. Underwear, lingerie, swimwear, final-sale or clearance items, gift cards, and worn, washed, damaged, or altered items are excluded. Read our full return policy.
How do I request a return?
Email store@amehe.com with your order number and reason for return. Customers pay return shipping unless the item is damaged, defective, or incorrect.
What if an item arrives damaged or incorrect?
Contact us within 48 hours of delivery with clear photos of the item and packaging. Eligible claims receive a replacement or full refund at no additional cost.
When are refunds processed?
After the returned item is received and inspected, approved refunds go to the original payment method and typically take 5–10 business days, depending on your bank or payment provider.
Can I exchange or cancel an order?
We do not offer direct exchanges. For a different size or item, request an eligible return and place a new order. Orders may be canceled within 12 hours of placement if they have not been processed or shipped.
Still need help?
Contact AMEHE or email store@amehe.com.
Where Elegance Meets Confidence.